{"id":981,"date":"2026-03-12T15:40:48","date_gmt":"2026-03-12T14:40:48","guid":{"rendered":"https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/?page_id=981"},"modified":"2026-03-13T08:44:16","modified_gmt":"2026-03-13T07:44:16","slug":"projet-seb-papeterie","status":"publish","type":"page","link":"https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/projet-seb-papeterie\/","title":{"rendered":"Projet Seb Papeterie"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"981\" class=\"elementor elementor-981\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e839920 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"e839920\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-228f8e0 elementor-widget elementor-widget-text-editor\" data-id=\"228f8e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\"><strong><em>Lors de mon stage de deuxi\u00e8me ann\u00e9e en BTS MCO, j\u2019ai eu pour mission d\u2019\u00e9tablir le seuil de rentabilit\u00e9 de l\u2019entreprise afin de d\u00e9finir une strat\u00e9gie de vente efficace et pertinente, accompagn\u00e9e d\u2019un budget pr\u00e9visionnel ainsi que d&rsquo;autres outils.<\/em><\/strong><br \/><strong><em>Par ailleurs, mon objectif \u00e9tait \u00e9galement de dynamiser le site web et l\u2019ensemble de la strat\u00e9gie digitale de l\u2019entreprise. En effet, le site internet et les r\u00e9seaux sociaux ne disposaient pas d\u2019une direction claire ni d\u2019un planning de communication structur\u00e9, l\u2019entreprise comptant principalement sur la relation physique avec ses clients. J\u2019ai ainsi apport\u00e9 des id\u00e9es et des propositions visant \u00e0 renforcer la pr\u00e9sence digitale et \u00e0 structurer la communication en ligne.<\/em><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-df90619 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"df90619\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c632c1b elementor-widget elementor-widget-image\" data-id=\"c632c1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"314\" src=\"https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/seuil-de-rentabilite-1024x402.png\" class=\"attachment-large size-large wp-image-988\" alt=\"\" srcset=\"https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/seuil-de-rentabilite-1024x402.png 1024w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/seuil-de-rentabilite-300x118.png 300w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/seuil-de-rentabilite-768x301.png 768w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/seuil-de-rentabilite-1536x603.png 1536w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/seuil-de-rentabilite-500x196.png 500w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/seuil-de-rentabilite-800x314.png 800w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/seuil-de-rentabilite-1280x502.png 1280w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/seuil-de-rentabilite.png 1626w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-13e2f09 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"13e2f09\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ef62dc5 elementor-widget elementor-widget-text-editor\" data-id=\"ef62dc5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h6><strong><em>Dans ce travail, j\u2019ai appliqu\u00e9 la m\u00e9thode du seuil de rentabilit\u00e9 \u00e0 partir d\u2019un tableau de calcul. J\u2019ai d\u2019abord diff\u00e9renci\u00e9 les charges variables (0,23 \u20ac) et les charges fixes qui s\u2019\u00e9l\u00e8vent \u00e0 4 700 \u20ac. Ensuite, j\u2019ai \u00e9tabli un compte de r\u00e9sultat diff\u00e9rentiel avec un chiffre d\u2019affaires de 14 000 \u20ac afin d\u2019analyser la marge et le r\u00e9sultat d\u2019exploitation. Cela m\u2019a permis de comprendre \u00e0 partir de quel niveau d\u2019activit\u00e9 le projet devient rentable<\/em><\/strong><\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4ad7338 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"4ad7338\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-149c89b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"149c89b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a455cfa e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"a455cfa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-96135c4 elementor-widget elementor-widget-image\" data-id=\"96135c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"349\" src=\"https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/budget-previsionel-1024x447.png\" class=\"attachment-large size-large wp-image-999\" alt=\"\" srcset=\"https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/budget-previsionel-1024x447.png 1024w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/budget-previsionel-300x131.png 300w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/budget-previsionel-768x335.png 768w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/budget-previsionel-500x218.png 500w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/budget-previsionel-800x349.png 800w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/budget-previsionel-1280x559.png 1280w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/budget-previsionel.png 1488w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e2787d4 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"e2787d4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-458588c elementor-widget elementor-widget-text-editor\" data-id=\"458588c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"63\" data-end=\"542\"><strong><em>Pour cette partie, j&rsquo;ai calcul\u00e9 le co\u00fbt total du projet en prenant en compte le temps consacr\u00e9, le co\u00fbt du papier, les frais internes et l&rsquo;impression. La partie la plus difficile a \u00e9t\u00e9 d&rsquo;estimer correctement le temps de travail et de l&rsquo;int\u00e9grer dans le calcul du co\u00fbt. Gr\u00e2ce \u00e0 ces calculs, j&rsquo;ai obtenu un co\u00fbt total de 490,10\u20ac. Ensuite, j&rsquo;ai compar\u00e9 ce co\u00fbt avec le chiffre d&rsquo;affaires pr\u00e9visionnel afin d&rsquo;estimer la marge potentielle du projet.<\/em><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ab89a5b e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"ab89a5b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e7ba960 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"e7ba960\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9fd158b e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"9fd158b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-98bca9d elementor-widget elementor-widget-image\" data-id=\"98bca9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"231\" src=\"https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/tbdebord-1024x296.png\" class=\"attachment-large size-large wp-image-1001\" alt=\"\" srcset=\"https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/tbdebord-1024x296.png 1024w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/tbdebord-300x87.png 300w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/tbdebord-768x222.png 768w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/tbdebord-1536x444.png 1536w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/tbdebord-500x144.png 500w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/tbdebord-800x231.png 800w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/tbdebord-1280x370.png 1280w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/tbdebord.png 1713w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c2e7534 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"c2e7534\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-154ff94 elementor-widget elementor-widget-text-editor\" data-id=\"154ff94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong><em>Dans ce tableau de bord, j&rsquo;ai compar\u00e9 les co\u00fbts pr\u00e9visionnels avec les co\u00fbts r\u00e9els afin d&rsquo;analyser la performance du projet. J&rsquo;ai remarqu\u00e9 un \u00e9cart important au niveau du temps pass\u00e9, qui est beaucoup plus \u00e9lev\u00e9 que pr\u00e9vu. Cela montre que la planification du temps n&rsquo;\u00e9tait pas totalement r\u00e9aliste. Cette analyse m&rsquo;a permis de comprendre o\u00f9 se situent les \u00e9carts et d&rsquo;identifier les points \u00e0 am\u00e9liorer pour les prochains projets.<\/em><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-86b137a e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"86b137a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0ce3b07 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"0ce3b07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-55f09b0 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"55f09b0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a90151c elementor-widget elementor-widget-image\" data-id=\"a90151c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"275\" src=\"https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/gantt-1024x352.png\" class=\"attachment-large size-large wp-image-1005\" alt=\"\" srcset=\"https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/gantt-1024x352.png 1024w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/gantt-300x103.png 300w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/gantt-768x264.png 768w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/gantt-1536x527.png 1536w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/gantt-500x172.png 500w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/gantt-800x275.png 800w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/gantt-1280x439.png 1280w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/gantt.png 1838w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3a57ff4 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"3a57ff4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-98d1714 elementor-widget elementor-widget-text-editor\" data-id=\"98d1714\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong><em>Ce tableau repr\u00e9sente le planning des diff\u00e9rentes t\u00e2ches du projet r\u00e9parties sur plusieurs jours. J&rsquo;ai organis\u00e9 les \u00e9tapes principales telles que l&rsquo;analyse, la recherche d&rsquo;informations, la r\u00e9alisation de l&rsquo;enqu\u00eate et la communication des r\u00e9sultats. La difficult\u00e9 a \u00e9t\u00e9 de bien r\u00e9partir les t\u00e2ches dans le temps pour \u00e9viter qu&rsquo;elles ne se chevauchent. Ce planning m&rsquo;a aid\u00e9 \u00e0 mieux visualiser l&rsquo;avancement du projet et \u00e0 structurer mon travail<\/em><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fb4699b e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"fb4699b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-89da19b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"89da19b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-161ba73 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"161ba73\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d20a570 elementor-widget elementor-widget-image\" data-id=\"d20a570\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"543\" src=\"https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/plan-de-communication-seb-papeterie-768x543.png\" class=\"attachment-medium_large size-medium_large wp-image-1012\" alt=\"\" srcset=\"https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/plan-de-communication-seb-papeterie-768x543.png 768w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/plan-de-communication-seb-papeterie-300x212.png 300w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/plan-de-communication-seb-papeterie-500x354.png 500w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/plan-de-communication-seb-papeterie-800x566.png 800w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/plan-de-communication-seb-papeterie.png 992w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-70555d0 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"70555d0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-792c1f1 elementor-widget elementor-widget-image\" data-id=\"792c1f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"245\" src=\"https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/plandecombis-768x245.png\" class=\"attachment-medium_large size-medium_large wp-image-1014\" alt=\"\" srcset=\"https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/plandecombis-768x245.png 768w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/plandecombis-300x96.png 300w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/plandecombis-500x160.png 500w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/plandecombis-800x255.png 800w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/plandecombis.png 990w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a81ef53 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"a81ef53\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44ba25c elementor-widget elementor-widget-text-editor\" data-id=\"44ba25c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong><em><span class=\"BZ_Pyq_fadeIn\">La <\/span><span class=\"BZ_Pyq_fadeIn\">r\u00e9alisation <\/span><span class=\"BZ_Pyq_fadeIn\">de <\/span><span class=\"BZ_Pyq_fadeIn\">ce <\/span><span class=\"BZ_Pyq_fadeIn\">plan <\/span><span class=\"BZ_Pyq_fadeIn\">de <\/span><span class=\"BZ_Pyq_fadeIn\">communication<\/span> <span class=\"BZ_Pyq_fadeIn\">m\u2019a <\/span><span class=\"BZ_Pyq_fadeIn\">permis <\/span><span class=\"BZ_Pyq_fadeIn\">de <\/span><span class=\"BZ_Pyq_fadeIn\">comprendre <\/span><span class=\"BZ_Pyq_fadeIn\">comment <\/span><span class=\"BZ_Pyq_fadeIn\">structurer <\/span><span class=\"BZ_Pyq_fadeIn\">une <\/span><span class=\"BZ_Pyq_fadeIn\">strat\u00e9gie <\/span><span class=\"BZ_Pyq_fadeIn\">de <\/span><span class=\"BZ_Pyq_fadeIn\">communication <\/span><span class=\"BZ_Pyq_fadeIn\">adapt\u00e9e <\/span><span class=\"BZ_Pyq_fadeIn\">\u00e0 <\/span><span class=\"BZ_Pyq_fadeIn\">une <\/span><span class=\"BZ_Pyq_fadeIn\">entreprise<\/span><span class=\"BZ_Pyq_fadeIn\">. <\/span><span class=\"BZ_Pyq_fadeIn\">J\u2019ai <\/span><span class=\"BZ_Pyq_fadeIn\">appris <\/span><span class=\"BZ_Pyq_fadeIn\">\u00e0 <\/span><span class=\"BZ_Pyq_fadeIn\">identifier <\/span><span class=\"BZ_Pyq_fadeIn\">diff\u00e9rents <\/span><span class=\"BZ_Pyq_fadeIn\">types <\/span><span class=\"BZ_Pyq_fadeIn\">d\u2019actions (<\/span><span class=\"BZ_Pyq_fadeIn\">\u00e9v\u00e9nements, <\/span><span class=\"BZ_Pyq_fadeIn\">ateliers, <\/span><span class=\"BZ_Pyq_fadeIn\">enjeux <\/span><span class=\"BZ_Pyq_fadeIn\">soci\u00e9taux)<\/span><span class=\"BZ_Pyq_fadeIn\">, <\/span><span class=\"BZ_Pyq_fadeIn\">\u00e0 <\/span><span class=\"BZ_Pyq_fadeIn\">d\u00e9finir <\/span><span class=\"BZ_Pyq_fadeIn\">les <\/span><span class=\"BZ_Pyq_fadeIn\">publics <\/span><span class=\"BZ_Pyq_fadeIn\">cibles<\/span> <span class=\"BZ_Pyq_fadeIn\">et <\/span><span class=\"BZ_Pyq_fadeIn\">\u00e0 <\/span><span class=\"BZ_Pyq_fadeIn\">choisir <\/span><span class=\"BZ_Pyq_fadeIn\">les <\/span><span class=\"BZ_Pyq_fadeIn\">canaux <\/span><span class=\"BZ_Pyq_fadeIn\">de <\/span><span class=\"BZ_Pyq_fadeIn\">communication <\/span><span class=\"BZ_Pyq_fadeIn\">les <\/span><span class=\"BZ_Pyq_fadeIn\">plus <\/span><span class=\"BZ_Pyq_fadeIn\">pertinents<\/span><span class=\"BZ_Pyq_fadeIn\">, <\/span><span class=\"BZ_Pyq_fadeIn\">comme <\/span><span class=\"BZ_Pyq_fadeIn\">les <\/span><span class=\"BZ_Pyq_fadeIn\">r\u00e9seaux <\/span><span class=\"BZ_Pyq_fadeIn\">sociaux <\/span><span class=\"BZ_Pyq_fadeIn\">ou <\/span><span class=\"BZ_Pyq_fadeIn\">le <\/span><span class=\"BZ_Pyq_fadeIn\">site <\/span><span class=\"BZ_Pyq_fadeIn\">web. <\/span><span class=\"BZ_Pyq_fadeIn\">Ce <\/span><span class=\"BZ_Pyq_fadeIn\">travail <\/span><span class=\"BZ_Pyq_fadeIn\">m\u2019a <\/span><span class=\"BZ_Pyq_fadeIn\">permis <\/span><span class=\"BZ_Pyq_fadeIn\">de <\/span><span class=\"BZ_Pyq_fadeIn\">d\u00e9velopper <\/span><span class=\"BZ_Pyq_fadeIn\">des <\/span><span class=\"BZ_Pyq_fadeIn\">comp\u00e9tences <\/span><span class=\"BZ_Pyq_fadeIn\">en <\/span><span class=\"BZ_Pyq_fadeIn\">organisation, <\/span><span class=\"BZ_Pyq_fadeIn\">en <\/span><span class=\"BZ_Pyq_fadeIn\">r\u00e9flexion <\/span><span class=\"BZ_Pyq_fadeIn\">strat\u00e9gique <\/span><span class=\"BZ_Pyq_fadeIn\">et <\/span><span class=\"BZ_Pyq_fadeIn\">en <\/span><span class=\"BZ_Pyq_fadeIn\">communication<\/span><span class=\"BZ_Pyq_fadeIn\">, <\/span><span class=\"BZ_Pyq_fadeIn\">tout <\/span><span class=\"BZ_Pyq_fadeIn\">en <\/span><span class=\"BZ_Pyq_fadeIn\">comprenant <\/span><span class=\"BZ_Pyq_fadeIn\">comment <\/span><span class=\"BZ_Pyq_fadeIn\">adapter <\/span><span class=\"BZ_Pyq_fadeIn\">les <\/span><span class=\"BZ_Pyq_fadeIn\">actions <\/span><span class=\"BZ_Pyq_fadeIn\">selon <\/span><span class=\"BZ_Pyq_fadeIn\">les <\/span><span class=\"BZ_Pyq_fadeIn\">objectifs <\/span><span class=\"BZ_Pyq_fadeIn\">et <\/span><span class=\"BZ_Pyq_fadeIn\">les <\/span><span class=\"BZ_Pyq_fadeIn\">publics <\/span><span class=\"BZ_Pyq_fadeIn\">vis\u00e9s<\/span><\/em><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9ceaf4c e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"9ceaf4c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2645bff elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"2645bff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cd3ae99 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"cd3ae99\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f6b5ba9 elementor-widget elementor-widget-image\" data-id=\"f6b5ba9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"577\" height=\"578\" src=\"https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/etapeenquetesatisfaction.png\" class=\"attachment-large size-large wp-image-1034\" alt=\"\" srcset=\"https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/etapeenquetesatisfaction.png 577w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/etapeenquetesatisfaction-300x300.png 300w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/etapeenquetesatisfaction-150x150.png 150w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/etapeenquetesatisfaction-500x501.png 500w\" sizes=\"(max-width: 577px) 100vw, 577px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9b33886 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"9b33886\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b15bc6 elementor-widget elementor-widget-image\" data-id=\"7b15bc6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"477\" height=\"671\" src=\"https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/enquete-de-satisfaction.png\" class=\"attachment-large size-large wp-image-1032\" alt=\"\" srcset=\"https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/enquete-de-satisfaction.png 477w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/enquete-de-satisfaction-213x300.png 213w\" sizes=\"(max-width: 477px) 100vw, 477px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5fa1b6e e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"5fa1b6e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-255b841 elementor-widget elementor-widget-text-editor\" data-id=\"255b841\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\"><strong><em>La r\u00e9alisation d\u2019une enqu\u00eate de satisfaction m\u2019a permis d\u2019identifier et d\u2019analyser le parcours client \u00e0 partir de donn\u00e9es recueillies sur le terrain. Cette d\u00e9marche m\u2019a aid\u00e9 \u00e0 mieux comprendre les diff\u00e9rentes \u00e9tapes de l\u2019exp\u00e9rience client, ainsi que les points de contact et les axes d\u2019am\u00e9lioration. La principale difficult\u00e9 a \u00e9t\u00e9 de concevoir des questions pertinentes et exploitables afin d\u2019obtenir des r\u00e9ponses fiables, puis d\u2019analyser les r\u00e9sultats de mani\u00e8re rigoureuse pour en tirer des enseignements concrets<\/em><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ba91f6b e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"ba91f6b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1940ec5 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"1940ec5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e5a8fc4 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"e5a8fc4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-688d2ff elementor-widget elementor-widget-image\" data-id=\"688d2ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1680\" height=\"346\" src=\"https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/feuillederoute.png\" class=\"attachment-full size-full wp-image-1039\" alt=\"\" srcset=\"https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/feuillederoute.png 1680w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/feuillederoute-300x62.png 300w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/feuillederoute-1024x211.png 1024w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/feuillederoute-768x158.png 768w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/feuillederoute-1536x316.png 1536w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/feuillederoute-500x103.png 500w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/feuillederoute-800x165.png 800w, https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-content\/uploads\/2026\/03\/feuillederoute-1280x264.png 1280w\" sizes=\"(max-width: 1680px) 100vw, 1680px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fbf6ed7 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"fbf6ed7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d7a0486 elementor-widget elementor-widget-text-editor\" data-id=\"d7a0486\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"105\" data-end=\"337\"><strong><em>La feuille de route pr\u00e9sente les diff\u00e9rentes \u00e9tapes \u00e0 suivre pour r\u00e9aliser le projet et atteindre les objectifs fix\u00e9s. Elle m\u2019a permis d\u2019organiser chaque action \u00e0 r\u00e9aliser et de garder une vision claire de l\u2019avancement du travail.<\/em><\/strong><\/p><p data-start=\"339\" data-end=\"573\"><strong><em>La principale difficult\u00e9 a \u00e9t\u00e9 de bien d\u00e9finir l\u2019ordre des \u00e9tapes et de pr\u00e9voir les actions les plus importantes. Gr\u00e2ce \u00e0 cette feuille de route, j\u2019ai pu mieux structurer mon projet et d\u00e9terminer quelles t\u00e2ches r\u00e9aliser en priorit\u00e9<\/em><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-15fc9a0 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"15fc9a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-921e705 elementor-shape-rounded elementor-grid-0 e-grid-align-center elementor-widget elementor-widget-social-icons\" data-id=\"921e705\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\">\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-google elementor-repeater-item-d2ed14e\" href=\"https:\/\/drive.google.com\/file\/d\/120cw4OtyQhj4KhA4oIhSREwFcem9fsTE\/view?usp=sharing%20\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Google<\/span>\n\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-google\" viewBox=\"0 0 488 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M488 261.8C488 403.3 391.1 504 248 504 110.8 504 0 393.2 0 256S110.8 8 248 8c66.8 0 123 24.5 166.3 64.9l-67.5 64.9C258.5 52.6 94.3 116.6 94.3 256c0 86.5 69.1 156.6 153.7 156.6 98.2 0 135-70.4 140.8-106.9H248v-85.3h236.1c2.3 12.7 3.9 24.9 3.9 41.4z\"><\/path><\/svg>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2fbc533 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"2fbc533\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aabc599 elementor-widget elementor-widget-text-editor\" data-id=\"aabc599\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong><em><span class=\"BZ_Pyq_fadeIn\">En <\/span><span class=\"BZ_Pyq_fadeIn\">cliquant <\/span><span class=\"BZ_Pyq_fadeIn\">sur <\/span><span class=\"BZ_Pyq_fadeIn\">ce <\/span><span class=\"BZ_Pyq_fadeIn\">bouton, <\/span><span class=\"BZ_Pyq_fadeIn\">vous <\/span><span class=\"BZ_Pyq_fadeIn\">acc\u00e9dez <\/span><span class=\"BZ_Pyq_fadeIn\">\u00e0 <\/span><span class=\"BZ_Pyq_fadeIn\">un <\/span><span class=\"BZ_Pyq_fadeIn\">diaporama <\/span><span class=\"BZ_Pyq_fadeIn\">pr\u00e9sentant, <\/span><span class=\"BZ_Pyq_fadeIn\">\u00e9tape <\/span><span class=\"BZ_Pyq_fadeIn\">par <\/span><span class=\"BZ_Pyq_fadeIn\">\u00e9tape, <\/span><span class=\"BZ_Pyq_fadeIn\">les <\/span><span class=\"BZ_Pyq_fadeIn\">diff\u00e9rentes <\/span><span class=\"BZ_Pyq_fadeIn\">d\u00e9marches <\/span><span class=\"BZ_Pyq_fadeIn\">de <\/span><span class=\"BZ_Pyq_fadeIn\">mon <\/span><span class=\"BZ_Pyq_fadeIn\">projet. <\/span><span class=\"BZ_Pyq_fadeIn\">Ce <\/span><span class=\"BZ_Pyq_fadeIn\">diaporama <\/span><span class=\"BZ_Pyq_fadeIn\">permet <\/span><span class=\"BZ_Pyq_fadeIn\">de <\/span><span class=\"BZ_Pyq_fadeIn\">suivre <\/span><span class=\"BZ_Pyq_fadeIn\">l\u2019ensemble <\/span><span class=\"BZ_Pyq_fadeIn\">du <\/span><span class=\"BZ_Pyq_fadeIn\">processus <\/span><span class=\"BZ_Pyq_fadeIn\">de <\/span><span class=\"BZ_Pyq_fadeIn\">r\u00e9alisation, <\/span><span class=\"BZ_Pyq_fadeIn\">depuis <\/span><span class=\"BZ_Pyq_fadeIn\">les <\/span><span class=\"BZ_Pyq_fadeIn\">premi\u00e8res <\/span><span class=\"BZ_Pyq_fadeIn\">id\u00e9es <\/span><span class=\"BZ_Pyq_fadeIn\">jusqu\u2019aux <\/span><span class=\"BZ_Pyq_fadeIn\">diff\u00e9rentes <\/span><span class=\"BZ_Pyq_fadeIn\">\u00e9tapes <\/span><span class=\"BZ_Pyq_fadeIn\">de <\/span><span class=\"BZ_Pyq_fadeIn\">d\u00e9veloppement<\/span><\/em><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Lors de mon stage de deuxi\u00e8me ann\u00e9e en BTS MCO, j\u2019ai eu pour mission d\u2019\u00e9tablir le seuil de rentabilit\u00e9 de l\u2019entreprise afin de d\u00e9finir une strat\u00e9gie de vente efficace et pertinente, accompagn\u00e9e d\u2019un budget pr\u00e9visionnel ainsi que d&rsquo;autres outils.Par ailleurs, mon objectif \u00e9tait \u00e9galement de dynamiser le site web et l\u2019ensemble de la strat\u00e9gie digitale de l\u2019entreprise. En effet, le site internet et les r\u00e9seaux sociaux ne disposaient pas d\u2019une direction claire ni d\u2019un planning de communication structur\u00e9, l\u2019entreprise comptant principalement sur la relation physique avec ses clients. J\u2019ai ainsi apport\u00e9 des id\u00e9es et des propositions visant \u00e0 renforcer la pr\u00e9sence digitale et \u00e0 structurer la communication en ligne. Dans ce travail, j\u2019ai appliqu\u00e9 la m\u00e9thode du seuil de rentabilit\u00e9 \u00e0 partir d\u2019un tableau de calcul. J\u2019ai d\u2019abord diff\u00e9renci\u00e9 les charges variables (0,23 \u20ac) et les charges fixes qui s\u2019\u00e9l\u00e8vent \u00e0 4 700 \u20ac. Ensuite, j\u2019ai \u00e9tabli un compte de r\u00e9sultat diff\u00e9rentiel avec un chiffre d\u2019affaires de 14 000 \u20ac afin d\u2019analyser la marge et le r\u00e9sultat d\u2019exploitation. Cela m\u2019a permis de comprendre \u00e0 partir de quel niveau d\u2019activit\u00e9 le projet devient rentable Pour cette partie, j&rsquo;ai calcul\u00e9 le co\u00fbt total du projet en prenant en compte le temps consacr\u00e9, le co\u00fbt du papier, les frais internes et l&rsquo;impression. La partie la plus difficile a \u00e9t\u00e9 d&rsquo;estimer correctement le temps de travail et de l&rsquo;int\u00e9grer dans le calcul du co\u00fbt. Gr\u00e2ce \u00e0 ces calculs, j&rsquo;ai obtenu un co\u00fbt total de 490,10\u20ac. Ensuite, j&rsquo;ai compar\u00e9 ce co\u00fbt avec le chiffre d&rsquo;affaires pr\u00e9visionnel afin d&rsquo;estimer la marge potentielle du projet. Dans ce tableau de bord, j&rsquo;ai compar\u00e9 les co\u00fbts pr\u00e9visionnels avec les co\u00fbts r\u00e9els afin d&rsquo;analyser la performance du projet. J&rsquo;ai remarqu\u00e9 un \u00e9cart important au niveau du temps pass\u00e9, qui est beaucoup plus \u00e9lev\u00e9 que pr\u00e9vu. Cela montre que la planification du temps n&rsquo;\u00e9tait pas totalement r\u00e9aliste. Cette analyse m&rsquo;a permis de comprendre o\u00f9 se situent les \u00e9carts et d&rsquo;identifier les points \u00e0 am\u00e9liorer pour les prochains projets. Ce tableau repr\u00e9sente le planning des diff\u00e9rentes t\u00e2ches du projet r\u00e9parties sur plusieurs jours. J&rsquo;ai organis\u00e9 les \u00e9tapes principales telles que l&rsquo;analyse, la recherche d&rsquo;informations, la r\u00e9alisation de l&rsquo;enqu\u00eate et la communication des r\u00e9sultats. La difficult\u00e9 a \u00e9t\u00e9 de bien r\u00e9partir les t\u00e2ches dans le temps pour \u00e9viter qu&rsquo;elles ne se chevauchent. Ce planning m&rsquo;a aid\u00e9 \u00e0 mieux visualiser l&rsquo;avancement du projet et \u00e0 structurer mon travail La r\u00e9alisation de ce plan de communication m\u2019a permis de comprendre comment structurer une strat\u00e9gie de communication adapt\u00e9e \u00e0 une entreprise. J\u2019ai appris \u00e0 identifier diff\u00e9rents types d\u2019actions (\u00e9v\u00e9nements, ateliers, enjeux soci\u00e9taux), \u00e0 d\u00e9finir les publics cibles et \u00e0 choisir les canaux de communication les plus pertinents, comme les r\u00e9seaux sociaux ou le site web. Ce travail m\u2019a permis de d\u00e9velopper des comp\u00e9tences en organisation, en r\u00e9flexion strat\u00e9gique et en communication, tout en comprenant comment adapter les actions selon les objectifs et les publics vis\u00e9s La r\u00e9alisation d\u2019une enqu\u00eate de satisfaction m\u2019a permis d\u2019identifier et d\u2019analyser le parcours client \u00e0 partir de donn\u00e9es recueillies sur le terrain. Cette d\u00e9marche m\u2019a aid\u00e9 \u00e0 mieux comprendre les diff\u00e9rentes \u00e9tapes de l\u2019exp\u00e9rience client, ainsi que les points de contact et les axes d\u2019am\u00e9lioration. La principale difficult\u00e9 a \u00e9t\u00e9 de concevoir des questions pertinentes et exploitables afin d\u2019obtenir des r\u00e9ponses fiables, puis d\u2019analyser les r\u00e9sultats de mani\u00e8re rigoureuse pour en tirer des enseignements concrets La feuille de route pr\u00e9sente les diff\u00e9rentes \u00e9tapes \u00e0 suivre pour r\u00e9aliser le projet et atteindre les objectifs fix\u00e9s. Elle m\u2019a permis d\u2019organiser chaque action \u00e0 r\u00e9aliser et de garder une vision claire de l\u2019avancement du travail. La principale difficult\u00e9 a \u00e9t\u00e9 de bien d\u00e9finir l\u2019ordre des \u00e9tapes et de pr\u00e9voir les actions les plus importantes. Gr\u00e2ce \u00e0 cette feuille de route, j\u2019ai pu mieux structurer mon projet et d\u00e9terminer quelles t\u00e2ches r\u00e9aliser en priorit\u00e9 Google En cliquant sur ce bouton, vous acc\u00e9dez \u00e0 un diaporama pr\u00e9sentant, \u00e9tape par \u00e9tape, les diff\u00e9rentes d\u00e9marches de mon projet. Ce diaporama permet de suivre l\u2019ensemble du processus de r\u00e9alisation, depuis les premi\u00e8res id\u00e9es jusqu\u2019aux diff\u00e9rentes \u00e9tapes de d\u00e9veloppement<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_vp_format_video_url":"","_vp_image_focal_point":[],"footnotes":""},"class_list":["post-981","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-json\/wp\/v2\/pages\/981","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-json\/wp\/v2\/comments?post=981"}],"version-history":[{"count":76,"href":"https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-json\/wp\/v2\/pages\/981\/revisions"}],"predecessor-version":[{"id":1095,"href":"https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-json\/wp\/v2\/pages\/981\/revisions\/1095"}],"wp:attachment":[{"href":"https:\/\/mmi-tarbes.fr\/TP_STRAT-2025-2026\/Maloungila-Adam\/Site\/wp-json\/wp\/v2\/media?parent=981"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}